If you’re a regular user of the Chipotle app, you might run into issues from time to time. Sometimes, the app stops responding, freezes, or simply won’t work. This can be frustrating, especially if you’re in a hurry or looking forward to your favorite meal.

In this article, we’ll explore some common issues with the Chipotle app and provide step-by-step instructions for troubleshooting them.

Common Issues with the Chipotle App

If you’re experiencing problems with the Chipotle app, you’re not alone. Here are some common issues that users often encounter:

IssuePossible Solution
The app is slow or unresponsiveCheck your internet connection, clear cache and data, or restart your device
Your order is not correctly processed or items are missingContact Chipotle support or use alternative ordering methods
You cannot log in or create an accountCheck your internet connection and ensure that your login credentials are correct

If your issue is not listed above or if the suggested solutions do not work, don’t hesitate to contact Chipotle support for further assistance.

Here’s How To Fix the CVS App Issues

Check Your Internet Connection

If you’re experiencing issues with the Chipotle app, a weak or unstable internet connection could be the culprit. Make sure your device is properly connected to the internet before attempting to use the app.

To check your internet connection, try opening a website in your device’s browser. If the website loads slow or not at all, you may need to troubleshoot your internet connection. This could involve resetting your router or contacting your internet service provider.

It’s also worth checking if other apps or services that rely on an internet connection are also experiencing issues. If so, it could be a broader issue with your internet connection.

Update the Chipotle App

If you are experiencing issues with the Chipotle app, it may be because you are using an outdated version. Updating the app can fix several problems that users may encounter.

To update the Chipotle app, follow these steps:

  1. Open the App Store or Google Play Store on your mobile device.
  2. Search for the Chipotle app.
  3. If an update is available, you will see an “Update” option. Click on it to begin the update process.
  4. Wait for the update to complete. This may take a few minutes depending on your connection speed.
  5. Once the update is done, open the app and check if the issue has been resolved.

Make sure to always keep your Chipotle app updated to avoid any issues in the future.

Clear Cache and Data

If you are facing issues with the Chipotle app not working properly, clearing the cache and data of the app can help resolve the problem. This is because the app stores certain data and information on your device, which can sometimes become corrupted and cause issues with the app.

To clear the cache and data of the Chipotle app, follow these simple steps:

1Go to the Settings app on your device.
2Tap on “Apps” or “App Manager”.
3Scroll down and find the Chipotle app.
4Tap on the app and then tap on “Storage”.
5Tap on “Clear Cache” to clear the cache of the app or “Clear Data” to clear both the cache and any stored data.

After clearing the cache and data, try opening the Chipotle app again to see if the problem has been resolved. This step can often fix issues with the app not working and is a simple solution you can try before resorting to more drastic measures like uninstalling and reinstalling the app.

Restart Your Device

If the previous solutions did not fix the issue, restarting your device might do the trick. Sometimes apps and devices need a fresh start to function correctly.

To restart your device, press and hold the power button until the “Power off” option appears. Tap on “Power off” to shut down your device. Wait for a few seconds and then turn it back on by pressing the power button again. Once your device is up and running, launch the Chipotle app and see if it’s working correctly.

Contact Chipotle Support

If the quick fixes and solutions mentioned above do not resolve the issue with the Chipotle app, don’t hesitate to reach out to Chipotle support. They have a dedicated team to help resolve any app-related problems. You can contact them through the app by going to “Account” > “Help” > “Contact Us.” Alternatively, you can go to the Chipotle website and click on “Contact Us” at the bottom of the page to find additional options for support.

Alternative Ordering Methods

If the Chipotle app is still not working, don’t worry! There are alternative ways to order your favorite burrito or bowl. Here are some options:

  • Order Online: Visit the Chipotle website and place your order online for pickup or delivery.
  • Call the Restaurant: Find the phone number of your nearest Chipotle and place your order over the phone.
  • Walk-in Order: Visit the restaurant in person and place your order at the counter.

Remember, if you prefer using the app but are experiencing issues, try the solutions provided in the previous sections. If all else fails, these alternative methods should ensure you can still enjoy delicious Chipotle meals!

Stay Updated with Chipotle’s Social Media

If you want to stay informed about any app-related updates or issues, following Chipotle’s social media accounts is a great way to do so. Chipotle frequently updates their social media pages with news and information about the app, including any known issues and solutions. By following their social media accounts, you can stay up-to-date on the latest developments with the app and any other promotions or deals.

Here are the links to Chipotle’s social media accounts:


By keeping an eye on Chipotle’s social media, you can get quick updates on app-related issues and solutions, making it easier to stay connected with your favorite restaurant.

Reinstall the Chipotle App

If all else fails, reinstalling the Chipotle app may be the best way to troubleshoot persistent issues. This process will remove any corrupted or conflicting files that may be causing the app to malfunction.

To uninstall the app, follow these steps:

  1. Find the Chipotle app on your device and press down on the icon.
  2. Select “Uninstall” or “Delete” from the options that appear.

After the app has been uninstalled, you can reinstall it from the App Store (for iOS devices) or Google Play Store (for Android devices).

To reinstall the app, follow these steps:

  1. Search for the Chipotle app in the App Store or Google Play Store.
  2. Download and install the app.

Once the app has been reinstalled, try logging in and placing an order to see if the issue has been resolved. If not, try some of the other solutions mentioned in this article or contact Chipotle support for additional assistance.