Experiencing issues with the CVS app not working? It can be frustrating when you’re trying to order medication and the app isn’t cooperating.

Whether it’s a device glitch or a connectivity problem, we’ve got you covered. Dive into this guide to understand the potential reasons and the steps you can take to get back on track.

Possible Reasons Why Your CVS App Not Working?

There could be several reasons why the CVS app might be giving you trouble. Some of the common culprits include:

  • Temporary service disruptions
  • Outdated app version
  • Active VPN on your device
  • Excessive cache and user data in the app
  • Device incompatibility with the CVS app
  • Unstable network connection
  • High traffic causing app slowdowns
  • Insufficient phone storage: A lack of storage can affect the app and the entire phone’s operating system.
  • Bugs & Glitches: Undetected errors in the app’s design or development can lead to unexpected results.
  • Operating System Errors: Various system errors can prevent the app from functioning correctly.

Here’s How To Fix the CVS App Issues

below are all the possible ways to fix CVS app not working

1. Check Your Internet Connectivity:

Ensure your internet connection is stable. CVS is an internet-based application and requires a consistent connection. An unstable internet connection can affect the functionality of the app, causing it to malfunction or crash.

To check your internet connection, follow these steps:

  1. Make sure your device is connected to the internet.
  2. Open a browser and try to visit a website to see if it loads correctly.
  3. If the website does not load, try resetting your router or contacting your internet service provider for assistance.
  4. If the website does load, ensure that your internet speed is sufficient for using the CVS app.

A poor internet connection can cause the CVS app to be slow, unresponsive, or crash. Once you have confirmed that your internet connection is stable, try reopening the app to see if the issue has been resolved.

2. Inspect Server Status:

Sometimes, the problem might be with the servers of Apple’s iTunes or Google’s Play Store. Additionally, the CVS app’s server might be down. You can check the CVS server status on websites like issitedownrightnow.com.

3. Deactivate Your VPN:

If you have a VPN running, it might prevent the app from launching.

4. Reboot Your Smartphone:

A simple restart can often fix app glitches, especially after OS updates.

5. Force Close and Relaunch the App:

If the app freezes or crashes, try force-stopping it and reopening after a short wait. This can be done through the phone’s settings for both Android and iPhone.

6. Clear App Cache & Data:

Clearing cache and data can restore the app to its default state and resolve many issues. This process varies between Android and iPhone.

How to Clear App Cache & Data on Android:

  • Tap and hold the App > a pop up shows > “Edit”, “App Info”, “Remove”
  • Select “App info”
  • Go to the “Storage & cache” option.
  • Tap on “Clear Cache” and then on “Clear Data”.

How to Clear CVS App Cache & Data on iPhone:

  • Go to Settings > General > iPhone Storage.
  • Scroll through the list and tap on the CVS app.
  • Tap on the “Offload App” button. This will free up storage used by the app, but retain its settings and data.
  • If you wish to clear all data and settings, tap on “Delete App” instead. Remember that if you choose this option, you’ll need to reinstall the app from the App Store and set it up again.

Pro tip:

Clearing your cache and data periodically can help improve the performance of your CVS app and prevent future issues from occurring.

7. Update the CVS App:

Ensure you have the latest version installed from the App Store or Google Play Store.

  1. Open your device’s app store (App Store for iOS devices or Google Play Store for Android devices).
  2. Search for “CVS Pharmacy” in the search bar.
  3. If an update is available, you’ll see the option to “Update” the app. Click on it.
  4. The update will start downloading automatically. Depending on your internet speed, it could take a few minutes to complete.
  5. Once the update is installed, open the app and ensure that it’s working properly.

8. Check and Install Phone Updates:

Ensure your phone’s operating system is updated to the latest version. This can resolve conflicts between the app and the OS.

9. Reinstall the CVS App:

Uninstalling and then reinstalling the app can clear persistent issues.
Google Play Store Link
Apple App Store Link

10. Look for Bugs & Glitches:

If the app behaves unexpectedly, it might be due to undetected errors in its design or development.

11. Address Operating System Errors:

Update your phone’s operating system or consult with the device manufacturer for solutions.

12. Reach Out to Customer Support:

If all else fails, contact CVS customer service at 1-888-607-4287. They’re available most days, except major holidays.

In Conclusion

The above solutions should help you tackle the majority of issues you might face when ever your CVS app not working. With this guide in hand, you’re well-equipped to navigate any hiccups and continue using the app seamlessly.